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These sandals are absolutely adorable. So cute! But they run very large and do not fit. I ordered the same size as before (10 US) but they a good inch too long. They won’t even stay on my feet. In truth, I think these shoes are a solid 5 stars! I deducted one star for size. I wanted to deduct a second star for the astronomical fee it would have cost me to return them to Australia from Southern California, but, that’s not something holster has control over, so, I did not deduct the star. I want to reorder these sandals (they really are spectacular!), but, I’m not sure what size to get. I am still a big fan of holster and will continue to order from you as you make an outstanding and very stylish, yet, practical product.
Dear Jeanie,
Thank you for taking the time to leave a review for our Mermaid - Black sandals. We apologise for the inconvenience caused by the sizing issue you experienced. We understand how frustrating it can be to receive a product that does not fit properly.
We appreciate your kind words about our sandals and we are glad to hear that you still love them despite the sizing issue. Our team is constantly working on improving our sizing accuracy and we will take your feedback into consideration.
If you would like to reorder the sandals, we suggest checking our size chart or contacting our customer service team for assistance in finding the right size for you. We would be more than happy to help.
Thank you for your support and understanding. We hope to have the opportunity to serve you again in the future.
Sincerely,
The Holster Team.
Love them . So comfy!
We're thrilled to hear that you love our Mermaid Flat Bundle in Beige/Black! Comfort is definitely one of our top priorities. Thank you for sharing your experience with us. ❤️
Highly recommend. True to size plus they don't need to be broken in. Jewels are well stuck down. And these shoes are simply gorgeous. Going to order another pair ❤️
They are very comfortable, so glad you like them! Thank you!