All orders placed at holsterfashion.com are dispatched from our Noosa, QLD Warehouse.
We love getting your order to you quickly and orders cannot be amended once placed due to our automated warehousing processes. We will do our best to assist with delivery address changes and the sooner you can advise us of this, the more likely we are to be able to make the changes for you. We recommend by 8am latest if ordering from after 12noon the previous day and if between 9am to 12noon QLD AEST, please let us know immediately.
Depending on the size of your order, we may ‘pack down’ your order to 2 pairs per shoe box or into a delivery carton. Unfortunately we cannot post out empty shoe boxes.
Click & Collect
Can I click & collect?
You sure can! We offer click & collect at our Noosa Boutique. Just choose 'pick up' at checkout. You will then receive an email when your order is ready to pick-up, usually within a few hours.
Dispatch & Timeframe
We’re pretty speedy getting your holster goodies out to you. We will endeavour to send out your order within 24 hours Monday to Friday*.
* During major sales events and over the Christmas/New Year period, please allow up to a week for orders to be dispatched and please note that orders will be dispatched in the order they are received due to our automated warehouse processes.
Depending on your delivery address and shipping selection, we then select a carrier to suit. The evening after your order is dispatched, you will receive an email notification with the tracking number.
Shipping within Australia
|Orders under $69||$11 express shipping|
|Orders $69+||FREE Express Shipping|
FREE EXPRESS SHIPPING AUSWIDE FOR ORDERS OVER $69
$11 EXPRESS SHIPPING AUSWIDE FOR ORDERS UNDER $69
Orders sent with both a physical street address and a PO Box will be automatically dispatched to the street address provided. See below for further information on Authority to Leave and Signature Required deliveries. If Signature Required is selected on your order and you are not at the street address provided to accept delivery, your order will be carded and made available for collection at your local post office.
Once we’ve dispatched your order you will receive them anywhere from 1 – 7 working days from then! All orders are sent express. (We know you can’t wait).
We offer the choice of Authority to Leave or Signature Required methods of delivery.
- If you have selected Authority to Leave, your parcel will be left at the designated delivery address.
- If Signature Required is selected and you are not available to sign for delivery, a card will be left for you to either call the courier company to arrange re-delivery or to collect your order from your local Post Office.
- If you select the authority to leave method of shipping and are not at the supplied address at the time of delivery, delivery is at your risk with the parcel being left at your nominated delivery address. For this reason holster strongly recommends you nominate a work address to receive your product/s or select the signature required option.
We understand you’re super excited to receive your holster order, but please allow 24 hours from receiving your dispatch advice before trying to track it (we send a dispatch advice with a tracking link on the evening of the day we dispatch your order). If you have not received a dispatch advice from us, this is caused by your server security settings, particularly prevalent for company email addresses and emails using bigpond.com
Any queries relating to the contents of your delivery must be received by us within 5 working days of delivery or collection of your order.
Holster accepts no responsibility for goods once dispatched.
PLEASE NOTE INTERNATIONAL ORDERS ARE EXPERIENCING MAJOR DELAYS DUE TO COVID-19
Depending on your location, international shipping is taking anywhere from 14 - 45+ days for delivery at this time. Please contact us if you have any concerns.
**IMPORTANT - International orders are subject to local charges (import duties and taxes) payable by the recipient.
We know how challenging it is to stop at just one pair of holsters, so we’ve worked hard to make our shipping rates as competitive as possible. All prices & minimums are in AUD.
New Zealand – FREE SHIPPING for orders over $99AUD.
For orders up to $99AUD pay $15 shipping.
Shipping to New Zealand
|Orders under $99||$15 International shipping|
|Orders $99+||FREE International Shipping|
Worldwide (excluding NZ) – FREE SHIPPING for orders $125AUD or more.
For orders up to $125AUD pay $30 shipping.
|Orders under $125||$30 International shipping|
|Orders $125+||FREE International Shipping|
International Shipping Info
We understand you’re super excited to receive your holster order, but please allow 24 hours from placing your order before trying to track it and 14 days before querying your order status with customer service.
Holster accepts no responsibility for goods once dispatched.
International orders will be sent via AusPost. A tracking number will be emailed to you upon dispatch.
International orders are subject to local charges. Any customs clearance or import duties and associated fees/taxes are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately we have no control over these charges and cannot predict what they may be. holster cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. All international freight documentation is lodged with a declared value of the cost of the shoes only, freight costs are not included in the declared value. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned and holster will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark international orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and, as an established business, we will not do this.
Depending on the efficiency of local courier companies in your particular country, delivery is estimated to be within 3-14 business days (PLEASE EXPECT DELAYS ON TOP OF STANDARD TRANSIT TIMES DUE TO COVID-19) from the time we receive your order. We require a signature on delivery so suggest all packages are sent to a company address to ensure a faster delivery to you.