Shipping policy

All orders are dispatched from our warehouse in Sydney.


DISPATCH & DELIVERY TIMEFRAMES

We aim to dispatch your holster order as quickly as possible.

  • Orders are dispatched within 24 hours* (Monday to Friday).
    *
    During major sales and the Christmas/New Year period, please allow up to one week for dispatch.


AUSTRALIAN ORDERS

SHIPPING RATES

Order Total Standard Shipping Express Shipping
Orders under $75 $9.95 $14.95
Orders $75+ FREE $4.95

 

ESTIMATED DELIVERY TIMES

Shipping Method NSW Interstate
Standard Post 2-4 business days 3-6 business days
Express Post 1-2 business days 1-3 business days

 

Express orders receive priority dispatch.

For any delivery queries, please contact us within 5 working days of receiving or collecting your order.


Once dispatched, holster is not responsible for lost or delayed parcels.


INTERNATIONAL ORDERS

International orders may be subject to local import duties and taxes, which must be paid by the recipient.

We have worked hard to keep our international shipping rates competitive.


USA SHIPPING

Order Total Shipping to USA
Orders under US$80 US$16.99 shipping
Orders US$80+ FREE Shipping
  • Transit Time: 5-9 business days

  • Tracking: Use your tracking number on the USPS website for real-time updates.

Orders under US$800 are not subject to import duties.


NEW ZEALAND SHIPPING

Order Total Shipping to New Zealand
Orders under NZ$99 NZ$15 shipping
Orders NZ$99+ FREE Shipping
  • Transit Time: 4-7 business days


WORLDWIDE SHIPPING (EXCLUDING NZ & USA)

Order Total International Shipping
Orders under AU$125 AU$30 shipping
Orders AU$125+ FREE Shipping
  • Estimated Transit Time: Up to 25 business days

  • Check estimated delivery times for your country [here].


INTERNATIONAL SHIPPING INFORMATION

  • Tracking: Orders are shipped via Australia Post Standard Parcel, and a tracking number will be emailed upon dispatch.

  • Customs & Duties: International orders may be subject to local import duties and taxes upon arrival in the destination country. These charges must be paid by the recipient.

  • Declared Value: Freight costs are not included in the declared customs value.

  • Delivery Timeframes: Expect delivery within 3-25 business days, depending on the local courier service in the destination country.

IMPORTANT NOTES

  • We cannot mark international orders as gifts to bypass customs fees, as this is illegal.

  • If import duties are unpaid, your parcel may be abandoned. holster is not responsible for any loss of funds in this case.

  • Signature Required on Delivery – To ensure a faster and more secure delivery, we recommend shipping to a business address.


NEED HELP?

For shipping inquiries, please allow 24 hours after placing your order before tracking it. If you haven’t received your order within 14 days, contact our customer service team.

Thank you for shopping with holster – we can’t wait for you to step into comfort and style.